It’s truly close to our hearts that every guest feels comfortable with us – which is why we’re all the more sorry that your stay was not as you had hoped. Please tell us honestly: What made your holiday different from what you expected? And what could we do from your point of view to change this – or perhaps even encourage you to give us a second chance? Feel free to share the unvarnished truth with us – we can take it.

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Arrival
Departure
Autumn break

Dear guests and friends, we are taking a short break and will be back for you just in time for the Neukirchen Advent weekend, starting on December 12, 2025. For matters close to your heart, suggestions, and vacation requests, you can reach us by phone or email from Monday to Friday mornings. We look forward to a quick chat, answering your questions, and planning your next vacation with you.

♡ Naturally connected and see you soon, 
Sonja and Hans-Peter Gassner with family and team